Whether you are heading to Bali for a holiday or flying into Jakarta for business meetings, there is an important new step you need to know about before you board your flight. Since 1 September 2025, Indonesia has made the All Indonesia Arrival Card mandatory for all international arrivals, replacing the old paper-based system with a fully digital, integrated platform that streamlines the entire entry process.
This guide will walk you through everything you need to know, what the card is, why it matters, how to complete the form online in advance, and what to prepare to make your arrival in Indonesia as smooth as possible
What is the All Indonesia Arrival Card?
The All Indonesia Arrival Card is Indonesia’s new digital entry declaration system, introduced to centralise traveller data across immigration, customs, and health authorities in one integrated platform.
Rather than manually scrambling to fill out multiple paper forms upon landing, travellers now submit all required information electronically beforehand, within 3 days of their scheduled arrival.
Once submitted, the system generates a QR code that is scanned at immigration counters upon arrival, enabling significantly faster processing, particularly welcome during peak travel periods to busy entry points like Bali’s Ngurah Rai International Airport and Jakarta’s Soekarno-Hatta.
From a regulatory standpoint, this initiative supports the Directorate General of Immigration in improving data accuracy, monitoring inbound traveller flows, and strengthening border control mechanisms. For travellers, it offers a more predictable and efficiently managed cleaner arrival experience.
Arriving in Indonesia: Entry Requirements to Prepare
Before entering Indonesia, it is essential to ensure that all entry requirements are fully in order. Indonesia maintains a structured but accessible immigration regime, and arriving prepared makes the difference between a seamless entry and an avoidable delay at the border.
At a minimum, all international arrivals must prepare:
- A valid passport with at least six months’ remaining validity and at least two blank pages
- A valid visa or confirmed eligibility for a Visa on Arrival (VoA)
- A completed All Indonesia Arrival Card, submitted online in advance via the official website or App
- A completed Electronic Customs Declaration (E-CD)
Failure to complete any of these steps may result in administrative delays at immigration checkpoints or, in more serious cases, refusal of entry.
Visa and Passport
A valid passport remains the cornerstone of international travel. For Indonesia, it must meet the minimum validity requirement and have sufficient blank pages for stamps. In parallel, travellers must hold the correct visa or stay permit, the type of which must align with the actual purpose of the visit. Immigration officers assess both documentation and intent at the border, so the two must be consistent.
For business travellers establishing a company in Indonesia, or foreign shareholders entering under an Investor ITAS, ensuring visa compliance prior to arrival is critical. Entering on a tourist visa to conduct commercial activities is a common but serious mistake that can have significant immigration consequences.
Electronic Customs Declaration (E-CD)
All travellers must complete the Electronic Customs Declaration as part of the same process. This form captures information on goods being brought into Indonesia and is fully integrated into the arrival card platform. Items that must be declared include:
- High-value goods and electronics
- Restricted or regulated items, including certain animal products and biological materials
- Currency exceeding permitted thresholds
- Any baggage contents subject to customs regulations
Careful review of your declarations is essential before submitting. Misdeclaration or failure to declare regulated items may result in penalties, confiscation, or further inspection upon arrival. The E-CD has replaced manual customs forms entirely and must now be submitted digitally through the same portal as the arrival card.
Step-by-Step: How to Fill the All Indonesia Arrival Card Online
The process has been designed to be straightforward, but accuracy is everything. Any inconsistencies between the information submitted and your passport details can trigger administrative delays at the immigration counter. Here is a step-by-step guide to completing the process correctly.
Step 1 — Download the App or access the official website
Begin by downloading the official All Indonesia App from the App Store or Google Play, or access the portal directly at allindonesia.imigrasi.go.id. Both options allow you to apply and complete the form from any device. The App is the latest and most convenient option, particularly for travellers on the move.
Step 2 — Complete the form within 3 days of arrival
Travellers need to fill out the form online in advance, no later than 72 hours before their scheduled arrival in Indonesia. The form requires personal details from your passport, your travel itinerary, the purpose of your visit, your accommodation address in Indonesia, and your intended length of stay.
Step 3 — Complete the E-CD
As part of the same integrated platform, you will also be prompted to complete the Electronic Customs Declaration. Review the latest list of items you are required to declare carefully, including any baggage contents that fall under regulated categories such as animal products, restricted goods, or high-value items.
Step 4 — Review everything before submitting
Before you submit, review all entered information against your passport. Even minor discrepancies — a middle name omitted, a passport number entered incorrectly — can cause administrative complications upon arrival.
Step 5 — Save your QR code
Upon successful submission, the platform will issue a QR code. This is your proof of compliance and must be retained and presented to immigration officers upon arrival. Keep it accessible on your phone or print a copy as a backup.
Does the All Indonesia Arrival Card Replace a Visa?
No. This is one of the most important points to understand. The All Indonesia Arrival Card is not a visa substitute and does not grant entry rights. It is a mandatory administrative and data collection tool — nothing more. All travellers must still hold a valid visa or stay permit appropriate to their visit.
For example, Indonesian citizens returning home, foreign tourists eligible for a Visa on Arrival, business visitors under a multiple entry business visa, and foreign investors entering under an Investor ITAS must all still hold the correct immigration status entirely separate from the arrival card submission.
A Quick Guide to the Indonesia Visa on Arrival
For eligible nationalities, Indonesia’s Visa on Arrival scheme allows short-term entry for tourism or limited business purposes. The VoA is valid for 30 days and can be extended once for an additional 30 days through the official website or at a local immigration office, giving a maximum stay of 60 days.
However, the VoA is not appropriate for travellers intending to take on operational roles within a company, engage in long-term commercial activities, or establish a business in Indonesia. For those purposes, a longer-stay visa category, such as a business visa, investor visa, or working ITAS, is required. Always apply for the visa type that genuinely matches your intended activities in Indonesia. Mismatched visa categories are one of the most common reasons foreign visitors encounter problems with Indonesian immigration.
Learn more about the Indonesia Visa on Arrival
Important Compliance Notes
Before you travel, keep the following administrative requirements in mind:
- The All Indonesia Arrival Card is mandatory for all international arrivals as of 1 September 2025 with no paper alternative
- Submission must be completed within 3 days before your departure, through the official website or App
- All personal details entered must match your passport exactly
- The QR code issued upon submission must be presented at the immigration counter upon arrival
- The card is not a visa, so a valid visa or stay permit is still required separately
- The E-CD must also be completed as part of the same process, with baggage and goods declarations accurate and complete
Travel Indonesia with Lets Move Indonesia
Indonesia’s immigration systems are evolving rapidly, and for travellers, expatriates, and foreign investors, staying on top of the latest requirements is a genuine practical challenge.
The move to a fully digital, integrated platform for arrival documentation is a positive step forward, but it also introduces new compliance obligations that require careful attention.
Lets Move Indonesia provides end-to-end immigration services for individuals and businesses navigating Indonesian entry requirements. From visa applications and Investor ITAS arrangements to step-by-step guidance on the latest documentation requirements, our team ensures that your arrival and your ongoing stay are fully compliant and free from unnecessary complications.
Still have questions about Immigration in Indonesia?
Speak to our consultants for tailored guidance and end-to-end support in setting up and managing your stay in Indonesia.
