Email us at : info@letsmoveindonesia.com

|    +62 21 300 297 27

FAQ

FAQ


Company Information

Who is LetsMoveIndonesia?
LetsMoveIndonesia is a real estate agency dedicated to becoming the most popular and adored in Indonesia. We specialise in providing excellent customer service and up to date information to all our users.
We hope to simplify the great headache that is property seeking and make it an enjoyable interactive experience that allows you to find what you are looking for quickly and efficiently, without the need to use multiple sites and agents.
At LetsMoveIndonesia we believe that knowledge is power and this is represented in our easy to use and comprehensive search engines, which allow you to find exactly what it is you are looking for. Everything we do is to help improve the home seeking experience for both property consumers and agents.
We are an Indonesian company and we use our local expertise to provide the best local knowledge to help you successfully find your perfect home.

Can LetsMoveIndonesia give me legal or financial advice?
LetsMoveIndonesia cannot give legal or financial advice. All queries are referred to a qualified advisor.

Can LetsMoveIndonesia sell my property?
Yes we can. We are specialists in valuing, marketing and selling property. If you would like to meet to meet one of our agents to find out what we can do for you, please call +62 21 8063 1916 or email info@letsmoveindonesia.com

General Questions

I want to become an agent
If you want to become an agent with LetsMoveIndonesia send your CV to joinus@letsmoveindonesia.com

Why is my property still online even though it is rented/sold?
We encourage all agents to update the website immediately after any transaction. We will do our utmost to ensure that the website is up to date, although we do rely on our agents to give us up to date information. If your property is still on the website and it shouldn’t be, please inform your agent.

The details of my property are incorrect, what should I do?
LetsMoveIndonesia uploads the information we receive directly from our agents. If you need to change any details, please inform your agent. If your agent does not update your details, please contact our head office at info@letsmoveindonesia.com

How do I join?
Please visit the sign in page at the top of this page.

I have forgotten my password
Select the ‘forgot password’ on the login & register page to request a new password. Enter your email address and if we have your email address on our system, we will send you your password.

I want to unsubscribe from LetsMoveIndonesia
Please sign in to your account and click the unsubscribe link.

I have a question that has not been answered in the FAQ
If you have any additional questions please contact us via our contact form.

My search results are giving me unexpected, unrelated results
Please contact us at info@letsmoveindonesia.com and one of our technical team will look into it.

I have enquired about properties, but they have already been sold or let
We do our utmost to make sure the properties advertised are up to date, although we rely on our agents to provide us with accurate information. You may leave a review about agents you deal with to highlight such issues.

I have seen a property I like, how do I contact the agent?
You can call or email the agent directly; their details will be on both the property search page and the agents’ page.

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